ABOUT US / FAQ
We are a young and dynamic company and Perlita’s ethos is simple:
We aim to bring you the best lingerie and accessories at a great price. For our fashion-conscious customers we offer a varied range of current trends and products from catwalks around the world. We pride ourselves on quality, variety and excellent customer service, as well as a modern, user-friendly online shop. We appreciate feedback about us from our customers, especially on their shopping experience and we also encourage feedback on our web site layout and any suggestions you may have to improve or enhance your use of our site.
Please note: Perlita is a web only store, we do not take telephone orders nor do we have a physical shop.
May I place a telephone order?
Sorry, we do not accept telephone orders.
Is shopping safe with Perlita ?
How long do you take to deliver items?
We aim to ship locally stocked items within one working day. For other delivery information please see our Delivery & Shipping Page.
May I return an item that doesn’t fit?
Most of our lingerie is non-returnable for hygienic reasons. When purchasing goods from our store please ensure that you select the correct size by consulting the size guide. Items that may be returned are subject to our normal Terms and Conditions.
I am not sure what size to order, can you help?
All our products are manufactured to high standards of quality control. Our size charts are displayed on every product page.
What is the best way to care for my lingerie?
To get the best from your lingerie please follow the advice on our Product Care page.